What is the Quality Leadership Profile (QLP)?
It is an online 360 degree leadership questionnaire designed to provide managers with feedback on their leadership behaviour. 360 surveys gain performance information from a range of stakeholders including staff, supervisors, peers and self. The surveys highlight differences between the manager's self-concept and the view of others.
The instrument was researched and developed at QUT.
Why use the QLP?
- To assist in motivating managers to improve their leadership
- As a source of data for strategic intervention such as large scale training programs
- As a reliable and valid source of data on leadership and management practice
- To provide clear directions for enhanced strategic operational and leadership development
What does the QLP assess?
Staff Motivation and Development
- Staff Development
- Consultative Management
- Team Environment
Strategic and Operational Management
- Systems and Processes
- Making Decisions
- Change and Innovation
Client Service and Community Outreach
- Client Focus
- Community Outreach
Additional Questions
Additional question set capability allows organisations to tailor additional questions to specific organisational goals and values.
Why does the QLP make better performance possible?
According to Edwards (1996), the 360 degree feedback has the following possibilities:
Micro Level - Individual
- Enhances information quality
- Provides specific performance feedback
- Targets individual developmental areas
- Provides strong motivation
- Facilitates performance improvement
- Allows measurement of training effectiveness
- Enhances self knowledge
- Supports continuous learning
Macro level - Organisation
- Provides feedback on strengths and weakness of department performance
- Identifies strategic direction for development
- Enhances interdepartmental understanding and collaboration
- Recognises achievement and sharing of merit
- Develops a learning process for open attitude
Features of the QLP Instrument
- It's based on six years of research
- Rigorous item development process
- Statistically validated factor structure
- Organisation specific and international norms electronically aggregated and reported
- Fully automated online administration, responding and reporting facility
- Additional organisation specific question facility
- Confidential system for data input
- Open-ended comment capability
- Accessible support when and where you need it from QUT QLP consultants
What is the QLP Process?
The QLP is administered via the QLP Internet System and is available over the world-wide-web to organisations globally. Organisations can use the Internet to manage the entire QLP process autonomously. Systematic use of the QLP may integrate with an organisation's performance enhancement strategies to foster organisation strategic objectives for best results.
What support is available?
Organisations wishing to use the QLP system are offered training and familiarisation with the process and technical aspects. They also have access to:
- QLP Internet System
- QLP Instrument Manual
- QLP Feedback and Development Guide
Who are the accredited QLP facilitators?
How do I find out more?
If you are interested in knowing more about the QLP and its strategic value for your organisation, please contact:
Business Development Manager
Corporate Education
Faculty of Business
Phone: +61 7 3138 1856
Email: matt.mcneice@qut.edu.au